# edogaustralia-com-au

> Public Help Center articles for edogaustralia-com-au.

Use these links as concise, text-first sources for customer-facing support policies and FAQs.

Each linked article is the Markdown representation of the public Help Center article URL with `.md` appended.

## Articles

- [Adjusting the timer of the Dog anxiety pod](https://support.edog.com.au/en-US/adjusting-the-timer-of-the-dog-anxiety-pod-246592.md): You can adjust the timer .Timing button: short press to set the timing playingtime successively 30 minutes, 60 minutes, 90minutes,The failure of three indicator lights indicatesthat the timer is not started.After starting the timingfunction, the volu
- [Bark Collars & Training Collar FAQs](https://support.edog.com.au/en-US/bark-collars-&-training-collar-faqs-228035.md): How long should a static bark collar be worn for?. It is suggested that a static collar not be worn for more than 10-12 hours at any one time. This is so that the area of skin that the contact points touch does not become irritated. We also suggest t
- [Electronic Dog Fences FAQ](https://support.edog.com.au/en-US/electronic-dog-fences-faq-228036.md): An Electronic Dog Fence or an E-Fence is an underground system which works simultaneously with a collar/receiver worn by your dog. It is not an ‘electric fence’. Simply follow the instructions by carefully installing your fence at the boundary of you
- [Do Ultrasonic devices detect howling?](https://support.edog.com.au/en-US/do-ultrasonic-devices-detect-howling-228037.md): Yes! Our range of ultrasonic devices respond to all types of sounds which include barking and howling.
- [When will my order be dispatched?](https://support.edog.com.au/en-US/when-will-my-order-be-dispatched-228038.md): We dispatch daily, Monday to Friday! Orders before 2PM AEST will be posted out the same day.
- [Can I change my order?](https://support.edog.com.au/en-US/can-i-change-my-order-228039.md): eDog Australia runs a quick pick and pack cycle and most times this will not be possible. Once your order has been marked as shipped, unfortunately it cannot be changed. You can find the status of your order in your account on our website. Click here
- [Is there someone I can talk to before I make a purchase?](https://support.edog.com.au/en-US/is-there-someone-i-can-talk-to-before-i-make-a-purchase-228040.md): eDog Australia prides itself on personalised customer service. If you're unsure which device is best for your situation, feel free to give us a call 1300 815 313. Or for suggestions on which products are right for you, see our Buying Guides or send u
- [Which payment options are available?](https://support.edog.com.au/en-US/which-payment-options-are-available-228041.md): We accept payments via
- [How long does delivery take?](https://support.edog.com.au/en-US/how-long-does-delivery-take-228042.md): We dispatch daily (for orders received before 2 PM AEST). Posted out with express, your parcel will typically take 1-3 business days for metro areas and a 3-5 for non metro areas to arrive.
- [Barktec Citronella Spray Collar with Remote](https://support.edog.com.au/en-US/barktec-citronella-spray-collar-with-remote-228030.md): Download the Barktec Citronella Spray Collar with Remote manual here:
- [GOODLIFE Dog Silencer MAX ™ - Ultrasonic Anti-Bark Control System](https://support.edog.com.au/en-US/goodlife-dog-silencer-max----ultrasonic-anti-bark-control-system-228031.md): Download the GOODLIFE Dog Silencer MAX ™ - Ultrasonic Anti-Bark Control System manual here:
- [Aetertek 919C](https://support.edog.com.au/en-US/aetertek-919c-228032.md): Download the Aetertek 919C Manual here:
- [Aetertek 918C](https://support.edog.com.au/en-US/aetertek-918c-228033.md): Download the Aetertek 918C Manual here:
- [Aetertek 216D](https://support.edog.com.au/en-US/aetertek-216d-228034.md): Download the Aetertek 216D Manual here: