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Orders & Payments

When will my order be dispatched?

We dispatch daily, Monday to Friday! Orders before  2PM AEST will be posted out the same day.

Can I change my order?

eDog Australia runs a quick pick and pack cycle and most times this will not be possible. Once your order has been marked as shipped, unfortunately it cannot be changed. You can find the status of your order in your account on our website. Click here

Is there someone I can talk to before I make a purchase?

eDog Australia prides itself on personalised customer service. If you're unsure which device is best for your situation, feel free to give us a call 1300 815 313. Or for suggestions on which products are right for you, see our Buying Guides or send u

Which payment options are available?

We accept payments via.